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Title: Career Services Ambassador
Employee Classification: Student Help Regular
College/Unit: EMDH, Career Services, Well-Being and Recreation
Department: Career Services

Job Summary

The Career Ambassadors (CAs) in Career Services are a diverse group of undergraduate students at Illinois State University who assist their peers in building career development and career readiness skills. These students are leaders who are passionate about developing themselves while also assisting others on their journey. In addition to reviewing covers letters, resumes, and LinkedIn profiles, the CAs lead presentations to equip students with tools that can be used to enhance their skills, are an essential part of the Career Services team and are provided with opportunities to strengthen their skills in accordance with the eight Career Readiness Competencies set forth by the National Association for Colleges and Employers (NACE).

Key Responsibilities:
•Embrace and respect cultural differences and facilitate a supportive, welcoming, and inclusive environment
•Promote and talk about Career Services and the services offered to students, alumni and employers
•Provide undergraduate and graduate students constructive feedback on their cover letters, resumes, LinkedIn profiles
•Possibly serve as a Peer Instructor for IDS 106 – Career Choice
•Greet/assist students at the Career Resource Hub or Career Services front desk
•Connect students to appropriate resources as well as referring them to additional services and resources to address needs beyond the resume and cover letter
•Facilitate presentations and workshops across the university to a wide variety of audiences on various career development topics
•Assist Career Services staff with events and programs in different capacities
•May be asked to participate in marketing promotions such as videos and photoshoots
•Utilize a variety of technology platforms to complete position responsibilities (Zoom, Microsoft Word, Teams, Hire-A-Redbird/Symplicity)
•Positively represent the Career Services to students, employers, and other constituents
•Complete other office duties and projects as assigned
•Adhere to all office and university policies and procedures

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan.  More information can be found here.

Pay Rate

$15.25/hour

Required Qualifications

•Must be a current Illinois State student university student and must be in good academic and disciplinary standing at time of application & throughout employment
•Must be able to commit to work for at least two consecutive semesters
•Must be available to work up to 15 hours a week, extra hours might be available depending upon scheduled department events and presentations
•Must be available to work during some evening and weekend hours
•Must understand what it means to provide excellent customer service
•Ability to adapt to the everchanging work environment
•Experience in, or willingness to develop, presentation skills
•Must be able to work effectively as a member of a team
•Must have problem solving skills and ability to refer students to appropriate resources
•Must maintain confidentiality of student information
•All CAs must be available for Career Ambassador Training, which is scheduled before classes begin on January 9, 2025 and end on January 10, 2025. Additional training activities will be held throughout each semester.

Work Hours

Between the hours 8 am - 6 pm Mon - Fri

Functional Expectations

Must be able to complete the following with or without reasonable accommodations:
1. Effectively communicate on a daily basis.

Proposed Starting Date

01/06/2025

Required Applicant Documents

Resume & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.